Terms of service
Welcome to Sarah Tareen. By using our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. Overview
These terms apply to all users of www.sarahtareenofficial.com, including browsers, customers, and contributors of content. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
2. Product Information
All Pakistani women’s clothes on our website are described as accurately as possible. However, since many items are handmade or hand-dyed, slight variations in color, embroidery, or finish may occur and are not considered defects.
We reserve the right to modify or discontinue products without prior notice.
3. Pricing & Payments
- All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable local taxes unless otherwise stated.
- International customers are responsible for any customs duties or import taxes.
- Payments must be made in full at the time of order via our secure checkout platform, powered by Shopify and third-party payment gateways.
4. Order Acceptance & Refusal
We reserve the right to accept or decline any order. Order confirmation is subject to product availability, payment approval, and verification of shipping details.
In the rare case that an item is unavailable after you’ve placed an order, we will contact you and offer an alternative, store credit, or full refund.
5. Shipping & Delivery
Our garments are made to order, and typical delivery timelines are:
- 2 to 3 weeks for local orders within Pakistan
- 3 to 4 weeks for international orders
Delays caused by courier companies, customs clearance, or unforeseen circumstances are beyond our control. For full details, please refer to our [Shipping Policy].
6. Returns & Exchanges
We do not offer returns, as each item is crafted specifically for you. Exchanges are allowed only in cases of damaged or incorrect deliveries, and must be requested within 48 hours of receiving the order. For more details, see our [Return & Exchange Policy].
7. Use of Content
All content on this website, including text, logos, photography, designs, and layouts, is the exclusive property of Sarah Tareen. Reproduction or use of any content without written permission is strictly prohibited.
8. Privacy & Data Use
By using our website and placing an order, you agree to the collection and use of personal information in accordance with our [Privacy Policy]. We do not sell or misuse your information.
9. Site Availability
We do our best to ensure the website is always available. However, we cannot guarantee uninterrupted access and may suspend, modify, or restrict portions of the site at any time without notice.
10. Governing Law
These terms shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes shall be resolved through local courts in Karachi.
11. Contact Us
For questions about these terms or for general enquiries, please reach out at [insert brand email].
Thank you for choosing Sarah Tareen.
We’re honored to be part of your story, one stitch at a time.